Hysovent is an engineering consulting firm based in Halifax, Nova Scotia, Canada. We provide specialized services in:

• Renewable energy engineering (hydroelectric, solar, wind, tidal)
• Energy efficiency audits and management
• Sustainable development advisory
• RETScreen clean energy analysis
• 3D scanning and reverse engineering
• Technical translations (Spanish–English)

Our website is operated at hysovent.com. For privacy enquiries or to contact our Privacy Officer, see Section 13.

2.1 Information you provide directly

We collect personal information when you voluntarily contact us or engage with our services:

• Contact form submissions — name, email address, phone number, company name, and the content of your message.
• Project enquiries — technical details, project descriptions, or documents you share when requesting a quote or initiating a project.
• Email correspondence — any information included in emails you send to us.

2.2 Information collected automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical data:

• IP address and approximate geographic location (country/province level)
• Browser type, version, and operating system
• Pages viewed, time spent on pages, and referring URL
• Device type (desktop, mobile, tablet)
• Date and time of your visit

2.3 Information we do not collect

We do not collect sensitive personal information such as Social Insurance Numbers, financial account details, health data, or government-issued identification numbers through this website.

We use the personal information we collect for the following purposes:

• Responding to your contact form or project enquiry — using your name, email, phone, and message content. Legal basis: Consent.
• Providing and delivering our engineering services — using your name, contact details, and project information. Legal basis: Contract.
• Sending follow-up communications about your project — using your name, email, and phone. Legal basis: Consent.
• Improving our website and understanding visitor behaviour — using anonymized analytics data. Legal basis: Legitimate interest.
• Complying with legal and regulatory obligations — as required by applicable law. Legal basis: Legal obligation.
• Preventing fraud and ensuring website security — using IP address and technical logs. Legal basis: Legitimate interest.

We will not use your personal information for purposes other than those listed above without obtaining your prior consent, unless permitted by law.

Hysovent is subject to Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, we collect, use, and disclose personal information only:

• With your knowledge and consent, except where the law permits otherwise;
• For purposes that a reasonable person would consider appropriate in the circumstances;
• To the extent necessary to fulfil those purposes.

Where we rely on your consent, you may withdraw it at any time (see Section 8). Withdrawal of consent may limit our ability to provide certain services.

5.1 What are cookies?

Cookies are small text files placed on your device by a website. They help the site remember your preferences and understand how visitors use it.

5.2 Cookies we use

• Essential cookies — Required for the website to function (e.g., session management, security). These cannot be disabled.
• Analytics cookies — We may use Google Analytics or a similar tool to understand aggregate visitor behaviour. These cookies collect anonymized data such as pages visited and session duration. No personally identifiable information is collected through analytics cookies.
• Functional cookies — Used to remember preferences you set on the site.

5.3 Your cookie choices

You can configure your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Disabling cookies may affect the functionality of certain parts of our website. To opt out of Google Analytics, you may install the Google Analytics Opt-out Browser Add-on.

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

6.1 Service providers

We work with trusted third-party service providers who help us operate our website and business (e.g., web hosting, email, analytics). These providers process your data only on our behalf, under confidentiality obligations, and for the specific purposes we direct. Key services may include website hosting (servers in Canada or the United States), Google Analytics, and email services.

6.2 Legal requirements

We may disclose your personal information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

6.3 Business transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the successor entity, subject to the same privacy obligations described in this policy.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law:

• Contact form enquiries — retained for up to 2 years from last contact, or for the duration of a business relationship.
• Active client project records — retained for a minimum of 7 years following project completion, in accordance with professional engineering obligations in Nova Scotia.
• Website analytics data — retained in anonymized or aggregated form; individual session data is typically purged after 26 months.
• Email correspondence — retained as part of project records or for the duration required by applicable law.

When personal information is no longer required, we securely destroy or anonymize it.

Under PIPEDA and applicable provincial laws, you have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct inaccurate or incomplete personal information.
• Withdrawal of consent — withdraw consent for us to use your personal information at any time, subject to legal or contractual restrictions.
• Complaint — lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe we have not complied with PIPEDA.

To exercise any of these rights, please contact our Privacy Officer (see Section 13). We will respond within 30 days of receiving a verifiable request.

We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all data transmitted through our website
• Access controls limiting who can view personal information internally
• Secure email practices for client communications
• Regular review of our data handling practices

While we take privacy and security seriously, no method of transmission over the internet or electronic storage is 100% secure. If you believe your interaction with us is no longer secure, please notify us immediately at info@hysovent.com.

Our website may contain links to external websites — such as partner organizations, government resources (e.g., NRCan RETScreen), or professional bodies. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices.

We encourage you to review the privacy policy of any website you visit through a link on our site.

Our website and services are intended for business and professional use by adults. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:

• Update the “Last updated” date at the top of this page;
• Post the revised policy on this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our designated Privacy Officer:

We aim to respond to all privacy-related requests within 30 calendar days. If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.